Common questions
I forgot my passphrase. Can Abokado Labs help recover my vault?
No, and the architecture genuinely won't allow it. That's a feature, not a policy. Your passphrase derives the encryption key, and the key never leaves your device. If you printed the one-time recovery code at setup, use it. If you didn't, the safest path is to start a fresh vault and re-enter the credentials from where they originally came: provider dashboards, your password manager, the .env file you copied them from.
Sync isn't working between my devices.
Check that all devices are signed into the same iCloud account and that iCloud Drive is enabled for Keys (Settings → Apple ID → iCloud → Apps using iCloud → Keys). Then open Keys on each device and give it about thirty seconds. The first sync after install can take a moment. If it's still stuck, email us a screenshot of the Settings → iCloud Status section in the app and we'll look.
How do I export my data?
Settings → Data → Export. Choose an encrypted backup (recommended) or plain JSON. The encrypted backup is portable across devices and keeps your data unreadable to anyone without your passphrase.
The extraction isn't finding all my keys.
Run the in-app diagnostic: Settings → Extraction → "Test extraction on text". It will show which lines were captured, which were suppressed, and which lines look suspicious but didn't match a rule. Send us the diagnostic output if you'd like a closer look. The secret values are redacted automatically before you see them, and again before they reach us.
How do I delete my account?
There is no account. Keys has no Abokado Labs server you'd be registered with. To remove your data, delete the app on each device, then go to Settings → Apple ID → iCloud → Manage Storage → Keys, and tap "Delete Data".
How do I uninstall the CLI / SSH agent?
Settings → Developer Tools has uninstall toggles for both. The CLI removes the symlink at ~/.local/bin/keys; the SSH agent stops listening on its socket inside the App Group container.